FAQs

Where are your store locations?

We currently have four shops in the St. Louis area.

  • Clayton: 730 De Mun Ave, Clayton, MO 63105. Between N Rosebury Ave. and S Rosebury Ave. across from Concordia Park.
  • Lafayette Square: 1637 S 18th Street St. Louis, MO 63104. At the corner of Lafayette Ave. and S 18th Street.
  • Southampton: 4715 Macklind Ave, St. Louis, MO 63109. Between Murdoch Ave. and Nottingham Ave
  • Lake St. Louis: 20 Meadows Circle Dr. Ste 208, Lake St Louis, MO 63367.

 

What are your seasonal days of operation?

We are open 363 days a year, so you can enjoy Clementine’s with your family and friends all year long! We are happy to help you celebrate life’s moments — we are open all holidays except Thanksgiving and Christmas.

 

How is your ice cream shipped? Won’t it melt?

We ship 4, 6, or 12 pint packages inside an insulated frozen shipping box, packed with enough dry ice to keep your ice cream frozen. The dry ice is exceptionally cold and helps maintain the perfect temperature on your delivery date!

 

Where can you deliver to?

We deliver the goods to doorsteps nationwide, including all 50 United States and the District of Columbia.

 

How much does shipping cost?

Shipping will depend on where you live and what shipping option you choose. Larger orders have more room for dry ice, allowing you to save money with 2nd day shipping.

 

What days do you ship your ice cream?

We ship on Mondays, Tuesdays, and Wednesdays. If an order is placed on Thursday or Friday, it will ship the following week.

 

I don’t see my favorite flavor as an order option?

We make our decadent ice cream flavors in small batches and, since we are always churning up new flavors, they are subject to change. You can get an idea of some of our flavor offerings we might have available on the rail and for delivery. If you don’t see your favorite flavor as an option, we recommend trying something new!

 

What is your ice cream pricing?

  • 2 Flavor scoops: $5.50
  • 3 Flavor scoops: $6.50
  • 5 Flavor scoops: $11
  • Cone/bowl, sauces, and toppings: +$1
  • Gluten-free cone: +$2
  • Nice pints: $10
  • Naughty pints: $15
  • Vegan Pints: $15

 

Can your ice cream be delivered as a gift?

Yes, you can easily gift loved ones with Clementine’s ice cream! For individual gift orders, you can choose 4, 6, or 12 pints and have them shipped to your gift recipient. Order now!
To send multiple gifts to different recipients at once, simply download your order form, choose your gifts, submit your information, and upload your form. Start your gift order now!

 

How do I store hot chocolate bombs until I am ready to use?

Please store hot chocolate bombs at room temperature away from heat sources. DO not refrigerate or freeze as they may crack, break or get brittle.

 

Will you ship hot chocolate bombs for me?

Starting 12/4, Clementine’s will ship in packages, grouping, or increments of 6. They will be listed on the website.

 

How do I enjoy my hot chocolate bombs?

Place hot chocolate bomb in a mug, pour your choice of boiling milk (whole, oat, almond, etc.) over the top, which will result in them melting and exploding in your mug. Stir and enjoy!

 

Are hot chocolate bombs gluten-free?

Yes, hot chocolate bombs are all gluten-free.

 

What allergens should I be concerned about with hot chocolate bombs?

Soy – Soy lecithin as an emulsifier in the chocolate.

 

Do you have any vegan hot chocolate bombs (non-dairy options)?

We are currently offering one vegan /non-dairy option.

 

Can I include a note with my gift purchase?

Yes, you can include your special message in the special delivery notes.

 

Can I pay online with a gift card?

No, you cannot use a gift card to purchase online.

 

Is your Pint Club available by delivery?

Our Pint of the Month is available in-store only. This entitles one to come into one of our St. Louis shops every month and pick a pint of their choice.

 

Can Clementine’s cater?

Yes, we offer three different catering options to fit any event!
Clem the Ice Cream Truck: Our vintage 1976 AM General retired mail truck is equipped with various flavors. Learn more!
Spokes & Spoons: Our ice cream bike makes for the perfect photo op while offering three of your favorite flavors. Learn more!
Ice Cream Station: Our table station keeps the crowd happy with four different flavors to choose from. Learn more!

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