We only ship on Mondays, Tuesdays, and Wednesdays by 12 PM CST.
If any order is placed on Thursday - Sunday, it will be shipped the following week.
Due to the economics of shipping our decadent ice cream, we only ship 6 or 12 pint packages. Larger orders have more room for dry ice, allowing you to save money with 2nd day shipping. We are currently running a week or two behind on orders, so if you have an order that is time sensitive please select overnight shipping. All ice cream has to be sent Fedex 2-day aside from when it is made. We can not guarantee when your product will ship, we are working as fast as we can.
Due to the artisanal nature of our ice cream and the time it takes to make, there are no refunds.
We are so grateful for all of the orders that have come in as a result of our CBS segment. Due to the high volume of orders, we have temporarily suspended nationwide shipping of online orders. We apologize for any inconvenience. Please check back in October!